Privacy Policy
Effective Date: July 24, 2025
Version: 2.0
Thank you for using a platform operated by dlivrd Technologies Inc.
1. Introduction
Welcome to dlivrd Technologies Inc. and its subsidiaries (collectively, “DTI,” “we,” “us,” or “our”). This Privacy Policy governs your use of all websites, applications, and platforms operated by DTI, including but not limited to www.dlivrd.io, www.expedite.io, and other subdomains, services, and digital platforms owned or operated by DTI.
By using any DTI Service, you agree to the collection and use of information in accordance with this Privacy Policy. Terms not defined here have the same meanings as in our Terms and Conditions.
2. Definitions
- Service: Any website, platform, or application operated by DTI or its subsidiaries.
- Personal Data: Information that can identify a living individual.
- Usage Data: Data automatically collected during Service usage.
- Cookies: Files stored on your device for functionality, preferences, analytics, or advertising.
- Data Controller: DTI determines how your personal data is processed.
- Data Processor: A third-party service provider acting on our behalf.
- User/Data Subject: The individual whose personal data is collected.
3. Information We Collect
Personal Data
We may collect personal identifiers including:
- Name, email, phone, address
- Location, device info, and IP address
- Driver license (if applicable)
- Payment information (processed via third-party vendors)
Usage & Technical Data
Collected when you interact with our websites, apps, or communications:
- Browser type, pages visited, session time, app behavior
- Platform-specific interaction data
Location Data (Gigee & Expedite only)
With permission, our apps may access precise device location for dispatch and delivery tracking.
Cookies & Tracking Technologies
We use session, preference, security, and advertising cookies to optimize and secure your experience.
4. How We Use Your Data
We use your data to:
- Provide and manage access to DTI services
- Operate dispatch, route optimization, and feedback platforms
- Analyze feature adoption and improve platform experience
- Communicate updates, offers, and operational notices
- Ensure legal compliance and user safety
We may use your data across the DTI ecosystem to streamline delivery, operations, support, and technology workflows.
5. Data Sharing and Subsidiaries
We may share your information across DTI entities, including:
- Gigee
- Expedite.io
- Nibble (Expedite Orders)
- Logiscal
- Praze (Expedite Feedback)
Each brand uses data strictly within its operational scope and in accordance with this policy.
We do not sell your personal data.
6. Retention
We retain your Personal and Usage Data only as long as necessary for:
- Platform performance
- Legal obligations
- Internal analytics and improvements
7. International Data Transfers
Your data may be transferred to and processed in the United States or other countries. We take reasonable legal and technical steps to safeguard your data under applicable privacy laws (e.g., GDPR).
8. Security
We use commercially reasonable measures to protect your data. However, no system is completely secure.
9. Children’s Privacy
DTI platforms are not intended for users under age 18. We do not knowingly collect data from children.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict data processing
- Withdraw consent at any time
To exercise these rights, contact us at: hello@dlivrd.io
11. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the version and date, and post the revised policy across our platforms.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
Email: hello@dlivrd.io